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2017 How to Enter

How do I change my details on the entry system?

You can do this online following the process outlined below.

Log into your Active account (the online entry system), find My Events in the menu under your name, select Equinox24 and you will see the option to edit registration information. You can alter information here.

Registration

By editing your registration,you can edit your personal information,transfer the event category,transfer the registration to another participant and start fundraising.

Can I transfer my entry to another person?

Up to 23rd August:

Team creators (who paid in full for the team) cannot self-transfer their entry – please email us.

Team members:

Yes (but not to a different category (eg pair/solo) – you can do this online up to 1 month before the event following the process outlined below.

Log into your Active account (the online entry system), find My Events in the menu under your name, select the correct race and you will see the option to transfer registration to another athlete. You then put in their details and email address. They will then receive an email asking them to confirm the transfer and pay the entry fee. THEY MUST FOLLOW THIS LINK TO ENTER. For team members there is no fee/refund from us as the cost for team member entry on our system is £0 (although you may need to make your own arrangements for payments within your team). For SOLO runners – the new runner will be asked to pay for their place at the current rate (they must do this via the link in the email) and then the original runner will be refunded minus a £5 transfer fee within 7 working days.

Solo and 10k runners:

Yes (within the same category) – you can do this online up to 1 month before the event following the process outlined below.

Log into your Active account (the online entry system), find My Events in the menu under your name, select the correct race and you will see the option to transfer registration to another athlete. You then put in their details and email address. They will then receive an email asking them to confirm the transfer and pay the entry fee. THEY MUST FOLLOW THIS LINK TO ENTER OTHERWISE YOU WILL NOT RECEIVE YOUR REFUND. The new runner will be asked to pay for their place at the current rate (they must do this via the link in the email) and then the original runner will be refunded minus a £5 transfer fee within 7 working days (this is an automated refund process and the money will go back to the payment card used).

After 23rd August: We are unable to make changes at this point and you will not be able to do it online. You will need to print and complete a change of details form, complete it and bring it to the event HQ. You will need to pay a £10 fee per person for changes of details (except for withdrawals). Please note, solo runners have names printed on tshirts and race numbers so changes made after the deadline will not be accurate on these items.

Registration

By editing your registration,you can edit your personal information,transfer the event category,transfer the registration to another participant and start fundraising.

Can I change the category I am entered in?

Please email us if you wish to change category. It may be possible depending on availability of places and the category you originally entered.

How do I find out who has entered my team?

If you are a team captain you can do this online: Log into Active (the online entry system), find My Events in the menu under your name, select the Equinox24 and you will see the option to manage my team. You can check information here.

If you are not the captain you can search for Equinox24 on the active.com home page and search for you team/names or click search with an empty box to bring up all runners HOWEVER, not everyone will show on this list as they may have selected not to be included, been registered by another person etc. For accurate information it is best to contact your team captain.

Registration

By editing your registration,you can edit your personal information,transfer the event category,transfer the registration to another participant and start fundraising.

If we have entered a team ...will our category be changed accordingly?

If you are entered in a category but do not have enough team members to meet the minimum number required in that category please contact us before 23rd August. If you are registered as a small team but wish to increase to a large team, please contact us. This will depend on availability and there may be a transfer fee to pay.

It is important to check before the entry system closes on 23rd August that your team is correct.

Can we make changes to our team at the event?

Yes however it is best to do this online before entries close to ensure details for printed numbers and tshirts are correct. After entries close this is the only way to make changes. If it is simply withdrawals, this can be done by filling in a change of details form and handing it in at race HQ. There is no fee for this.

If you want to transfer an entry to another person there will be a fee of £10 per alteration. To do this at the event you will need to complete a change of details form and hand it in to race HQ and pay the fee.  We cannot guarantee that these details will be changed on our timing system/race results or that you preferred t-shirt size will be available. We very strongly advise you to make any amendments online before the deadline to avoid additional fees and to ensure your details are accurate on the system on race day. If there are still spaces you may be able to add a team member at the event. We will add details for this nearer the event if places are still available.

Can I enter at the event?

If we still have availability you can enter on the day. Entries at the event will have an additional fee of £10 and we cannot guarantee an event t-shirt/goody bag/medal. To enter on the day please bring a printed and completed entry form to race HQ with your payment. Please be aware that we cannot guarantee a place if the event is sold out.

What is the age limit for the 24hr and 10k races?

The age limit for the 24 hour race is 18 years for solo and pair runners and 16 for team runners. For the 10k event it is 15 years.

Will any information be sent before the race?

All communication will be by email. Race numbers, timing chips etc will be collected at the event. We plan to send a race brochure out by email before the event and in there will be maps of the route and site, up to date information about the rules, timings, stalls, catering and facilities. Please look out for this in your inbox in the week prior to the event (and check you junk folder) and ensure your email address is correct on our entry system. We will also email with important updates and information at various times before the event. If you are not receiving our emails please check your junk folder or contact us as you may have entered an incorrect email address when you entered.

When can I arrive on site?

Check the race information sent out by email before the race for the most up to date information. It is planned to be from Midday on Friday 22nd September 2017.

Where and when do I register?

You will be able to register on Friday afternoon/evening and on Saturday morning before 11am. Please see the race information email for most up to date times.  We will not post any numbers timing chips etc – it will all be collected at registration at the event.

Can I reserve a camping spot?

No, we operate a first come, first served policy. You can book glamping to be sure of a good spot. This is a pre-erected canvas bell tent. These will be pitched in one area near the race HQ. Full info on the race info page.

What facilities are on site?

Onsite will be toilets, chemical toilet disposal point, hot showers, hand wash stations, water taps (you will need to boil the water from our onsite taps before drinking as a precaution), food and drink stalls, bar, massage, trade stalls, bouncy castle (see race information booklet for full details). There are no electric hook ups.

Can I camp on Sunday night?

Yes. Please note there will be limited facilities on Sunday night (no catering, retailers etc). There will be toilet facilities.

Are cars allowed by tents on the camping field?

Yes 1 vehicle per tent is allowed on the camping field unless the field is very wet, in which case we will ask for cars to be left in the car park area. You will be notified by email or at the gate if this is the case. Please note, in the general camping area cars cannot enter or exit the field after the race begins at midday on the Saturday until the race finishes at midday on the Sunday. Cars wishing to exit the field before the end of the event, or those arriving after the race starts will be asked to park in the car park and walk onto the field. We ask you to drive with extreme caution on the camping fields at all times.

 

Are dogs allowed?

Dogs are allowed on site but must be kept on a lead at all times and MUST be cleared up after. Dogs are not allowed on the run course. They are not allowed in the Glamping tents.

Are caravans/campervans allowed?

Yes, there will be a designated area for caravans and campervans. There are no electric hook up or chemical toilet emptying facilities. Tents will be allowed to camp alongside caravans/campervans in their area should they wish.

Please note – the only area to pitch a caravan/campervan is on the grassy field – there is no hard-standing gorund. If the ground is very wet you may have difficulty getting off the field. Please look at the weather forecast before the event and make a judgement. We will do our best to inform you of any expected issues in the lead up to the event.

Are generators allowed?

No generators are not allowed (Please note: there will be generators running to power the onsite facilities for the duration of the event so please avoid these areas if you don’t want to hear them).

What do I do with my rubbish?

There will be large skips for campsite rubbish near the entrance to the main field and we ask you to ensure that you rubbish is put in these before you leave or you take it home with you. Please do not leave rubbish of any kind on the field; livestock will be back in the fields after the event. Please bring bin bags. There was a lot of waste and rubbish left on the camping field last year which lead to a very lengthy clean up. We would very much appreciate your assistance in removing your own litter and waste from the site. Thank you.

Is there anywhere for Solos to leave food and drink?

There will be a table on the run course just after the start line for solo runners to leave supplies if they wish (left at your own risk).

Can I have a BBQ/campfire?

Camp fires and fire pits are NOT allowed at this year’s event (please not the change from previous years) for health and safety reasons. If you have a BBQ it must be raised off the ground so as not to scorch the grass, be at least 5m from any tents or flammable objects and there must be a minimum of 2 water buckets filled and on hand next to the fire in case of emergencies. They must not be left unattended at any time. We will have fire marshals patrolling the site who will put out any fires/BBQs where these regulations are not met.

Do you provide food and drink for runners?

There is drinking water available at the finish line and at the water point approximately half way around the lap. We do not provide food or nutrition for runners and you must ensure that you are able to cater for yourself. There will be a range of caterers open throughout the entire race with hot food and drink available to purchase.

Cant find the answer to your question?

Email [email protected] for more help.